HNAS Flex Mobile26.08.00 - App Store

HNAS Flex Mobile is developed by HealthNow Administrative Services. The app provides a single access point for participants to manage their consumer driven healthcare and other tax favored benefit accounts.

HNAS Flex Mobile provides the following functionality:

. Account balances and details
. Upload Claims and Submit Receipts
. Recent Transactions and Details
. View all email and SMS alerts
. Contact administrator from mobile application via email or mobile phone
. Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)
. View Profile Details
. View Dependents
. View Card Details
. View Card PIN
. Register new users directly from mobile device
. Ability to add healthcare expenses for future payment
. Ability to view expenses added through eClaims manager
. Ability to edit billing address *
. Ability to update billing address *
. Ability to report card lost stolen *
. Ability to order replacement card *
. Ability to attach provider name to newly submitted claims *
. Ability to pay provider directly from app *

*Some features may be restricted by your administrator

Version History Bug fixes and minor enhancements to improve your experience. 26.08.00 Sep 15 • Improved clarity for claim and transaction details.
• Various bug fixes and UI improvements. 26.02.00 Feb 16 • Interval tracker balance is now easier to view.
• Various UI enhancements and bug fixes. 25.11.00 11/17/2025 • Improved registration flow with additional security measures.
• Various UI enhancements and bug fixes 25.08.00 08/11/2025 • Users can now open a Devenir investment account within the app
• Plan year filtering added to the Interval Tracker for more precise control
• Various UI enhancements and bug fixes 25.05.00 05/05/2025 •  Display of catch-up contributions added
•  Online repayment button for ineligible expenses introduced
•  Added remove dependent functionality
•  HSA notes are now visible in Account Activity
•  Various bugs fixed and UI improvements 25.02.00 02/17/2025 • Improved collection of contact information
• Various UI improvements and bug fixes 24.11.00 12/23/2024 • New Opportunity for the users that encourages them to complete Investment account opening.
• Usability Improvements for find care
• Various usability improvements and bug fixes. 24.05.00 05/17/2024 Ability to mark a transaction as Ineligible.
Ability to dismiss opportunities.
Registration sessions now seamlessly persist through network disruptions, ensuring uninterrupted registration process.
Various usability Improvements and bug fixes. 24.03.00 04/08/2024 * Ability to view status of online repayments
* Support for rotation and preview of receipts/attachments
* Support landscape mode when viewing documents
* Support Forms and Documents
* Various usability Improvements 23.11.00 11/30/2023 • Enable OTP authentication for participant registration. 
• View HSA plan status on Accounts page. 
• Ability to Transfers HSA funds to Devenir Investment. 
• Various usability Improvements. 23.08.00 08/14/2023 • Ability to self-unlock an account
• Ability to access HSA Tax Forms & Statements
• Improved Participant guidance for username character length
• Improved multiple accounts display
• Enhanced UI on Medicare and Lifestyle account screen
• New Beneficiary screens
• Application Version update
• Various usability Improvements 23.04.01 04/14/2023 •    Ability to access FSA/HSA store from home screen.
•    View quarterly/monthly spending details in Account screen.
•    View check cleared date on claims transaction.
•    Various Usability Improvements. 22.11.02 01/02/2023 • Ability to access FSA/HSA store from home screen.
• View quarterly/monthly spending details in Account screen.
• View check cleared date on claims transaction.
• Various Usability Improvements. 22.11.01 12/02/2022 • Ability to access FSA/HSA store from home screen. 
• View quarterly/monthly spending details in Account screen 
• View check cleared date on claims transaction. 
• Various Usability Improvements. 22.11.00 11/15/2022 * Ability to unmark a claim as paid in account activity
* View IRS Reporting category on bill pay transactions
* Update Mobile phone number from Profile
* Various Usability Improvements 22.08.02 09/13/2022 • Ability to Change Password from Profile Screen
• Addition of Completed HSA Bill Pays to Account Activity
• Various Usability Improvements 22.05.00 07/27/2022 • Update to Allow Prior Year HSA Contributions Until Tax Deadline
• Ability to View Activity for Historical HSA Accounts
• Ability to Delete User Credentials
• Various Usability and Security Improvements 22.03.00 04/05/2022 • New and Simplified Expense Submission Flow
• Update to Registration Verbiage
• Addition of Claim Adjudication Details
• Ability to Mark Multiple Expenses as Paid
• Various Usability Improvements 21.0.0 12/16/2021 • Enhanced Account Screen Navigation
• Updated Account and Activity Detail Screens
• Find Care Improvements for Eligible Accounts
• Integration with TPA Stream for Eligible Accounts
• Various Usability Improvements 19.0.0 08/15/2021 • Updated mobile interface
• Simplified registration
• Guided onboarding experience
• Improved interface for self-service tasks 15.0.1 12/07/2020 · Direct Deposit Multi-Factor Authentication Improvements
· Add the ability to display a Plan Description
· Improvements to the display of deductible status
· Change dependent type 'Unknown' to 'Other'
· Improved display of plans during their run-out period
· Hide $0.00 values on account details to clean up the display
· Improvements to the issuing and replacement debit card processes
· Fixed an issue where in certain cases the provider name would overwrite the service description 12.0 09/19/2019 · Added support for Eligible Expense List by plan type
· Updates to the Emma voice integration engine and responses
· Fixed an issue where logging with a saved username would fail for some users 11.5 07/15/2019 · Time increase while switching between apps before forced logout
· Alerts and messages combined into one menu item
· HSA bill pay - pay me
· Update dynamic customer care contact information
· Adding dependents - default benefit accounts to ‘yes’
· Bank account information masked on ‘reimbursement preferences’ page
· Dependent ID to auto-populate when adding a new dependent 11.0 05/10/2019 · Ability to activate your debit card
· If enabled by the admin, additional security for your direct deposit account information
· Easier access to add a dependent to your account
· If enabled by the admin, ability to allow a provider to validate your claim with their e-Signature
· Enhancements to the registration process to make it easier to complete registration
· Add the ability to display Employer/Division specific customer care contact information
· Updates to the transactions display
· Additional security features
· Improvements to the user interface 8.1 02/14/2019